Help & FAQ

No. Every new account starts with a free demo balance in virtual credits so you can practise High/Low, Up/Down and Tap Trading with zero risk. When you’re ready, switch to your real account to trade for real payouts.

Pick a market (for example BTC/USD), choose Up or Down for where you think the price will move, set your stake and the time, then confirm. When the timer ends, a correct prediction pays the payout shown on screen.

Yes — an Android app is available from the homepage (Download). On iPhone, add the site to your Home Screen from Safari for an app-like experience.

Open Deposit, pick a network (USDT on TRC20 / BEP20 / ERC20, plus BTC and Solana), then send to the address shown (scan the QR or copy — never type it by hand). Send only the matching coin on the matching network, or funds can be lost on-chain.

On supported networks your deposit credits automatically once it confirms on-chain (usually a few minutes). On some networks you submit your transaction ID and we credit you after a quick review.

The minimum is shown on the Deposit screen for each network. Small test amounts are fine — but note that some bonuses have their own minimum to qualify.

Open Withdraw, enter your wallet address and amount, and confirm with your 6-digit withdrawal PIN. For your protection, your payout wallet is locked to the first verified address — to change it later, contact support.

A standard withdrawal needs your withdrawal PIN and a cleared wagering requirement — not a full ID check. Identity verification (KYC) is required only if you need to change your PIN or your locked payout wallet, or where anti-fraud checks flag a review.

Deposits and bonus credits must be wagered once (1×) before the balance can be withdrawn. This is standard across the industry and prevents money-laundering through instant deposit-and-withdraw. Your current turnover progress is shown in the app.

A first-deposit bonus (a percentage of your qualifying deposit), a welcome bonus, daily attendance rewards, and periodic gift codes. Each has its own terms shown when you claim it. Bonus credits carry a 1× turnover before withdrawal.

Gift codes are one per account, may be limited to a number of claimers or one claim per IP, and expire 24 hours after they’re created. If a code is full or expired it can’t be redeemed. Always redeem a fresh code promptly.

Set a withdrawal PIN, enable two-factor authentication (2FA) in Settings, verify your email, and never share your password or codes. See Security & Your Funds for the full picture.

No — one account per person. Duplicate or multi-accounting can lead to suspension and forfeiture of balances under our Terms.

Open the app and tap Support for live chat with a real agent, 24/7. You can also email [email protected].