Privacy Policy

1.Information we collect

Information you provide

• Account information — your name, email address and password (stored only in hashed form).
• Verification information — where required, identity and source-of-funds documents (KYC/AML).
• Transaction information — deposit and withdrawal details, wallet/blockchain addresses, and your play/trading history.
• Communications — messages you send us for support.

Information collected automatically

• Technical & usage data — IP address, device and browser information, pages viewed, and interactions with the Platform.
• Cookies and similar technologies — used to keep you signed in, remember preferences, and secure the Platform.

2.How we use your information

• to create and operate your account and provide the Platform;
• to verify your email at registration and authenticate you (including one-time codes);
• to process deposits, withdrawals and other transactions;
• to detect, prevent and investigate fraud, abuse, multi-accounting and security incidents;
• to comply with legal, regulatory, tax and anti-money-laundering obligations;
• to provide support and to send service-related messages; and
• to improve, secure and develop the Platform.

3.Legal bases

Where applicable law requires a legal basis, we process personal data to perform our contract with you, to comply with legal obligations, for our legitimate interests (such as security and fraud prevention), and, where relevant, with your consent (which you may withdraw at any time).

4.Cookies

We use strictly necessary cookies and similar technologies to operate the Platform (for example, to keep you logged in and protect your session). You can control cookies through your browser settings, but disabling essential cookies may prevent parts of the Platform from working.

5.How we share information

We do not sell your personal information. We may share it with:

• Service providers who help us run the Platform (for example, hosting, email delivery, analytics and payment/verification providers), under confidentiality obligations;
• Legal and regulatory authorities where required by law, regulation or valid legal process, or to protect our rights, users or the public; and
• A successor entity in connection with a merger, acquisition or reorganisation, subject to this Policy.

6.Data retention

We keep your information for as long as your account is active and for as long as necessary to provide the Platform, comply with our legal and regulatory obligations (including AML record-keeping), resolve disputes and enforce our agreements. When no longer needed, we delete or anonymise it.

7.Security

We use technical and organisational measures to protect your information, including encryption of data in transit, hashing of passwords, access controls and monitoring. No method of transmission or storage is completely secure, so we cannot guarantee absolute security; please protect your credentials and enable available security features.

8.Your rights

Depending on your location, you may have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us using the details below. We may need to verify your identity and may retain certain information where required by law.

9.International transfers

Your information may be processed and stored in countries other than your own. Where we transfer personal data internationally, we take steps to ensure it is protected in accordance with this Policy and applicable law.

10.Children’s privacy

The Platform is intended only for adults (18+). We do not knowingly collect personal data from anyone under 18. If we learn that we have collected such data, we will delete it.

11.Changes to this Policy

We may update this Policy from time to time. Changes take effect when posted, and the “Last updated” date will be revised. Your continued use of the Platform after changes are posted constitutes acceptance of the updated Policy.

12.Contact

Questions or requests regarding your privacy? Contact us at [email protected].